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2.0 - 8.0 years
3 - 5 Lacs
kolkata, west bengal, india
On-site
JOB DESCRIPTION Managing customer accounts to ensure smooth operations. Confirming freight bookings and tracking orders for timely delivery. Providing shipment quotes and setting up shipments and documentation as needed. Handling high volumes of inbound and outbound calls. Building and maintaining strong relationships with carriers and customers. Delivering exceptional customer service and promptly addressing client and carrier issues. Serving as a professional representative of the company, setting a high standard for team members.
Posted 2 weeks ago
2.0 - 6.0 years
2 - 6 Lacs
gandhidham, gujarat, india
On-site
LOCATION - Gandhidham and Pune INDUSTRY - Freight Forwarding RESPONSIBILITIES Manage customer inquiries and provide accurate information regarding products and services. Resolve customer complaints and issues in a timely and efficient manner. Maintain detailed records of customer interactions and transactions. Collaborate with other departments to enhance customer satisfaction and improve service delivery. Conduct follow-up calls or emails to ensure customer satisfaction after service is provided.
Posted 1 month ago
0.0 years
1 - 3 Lacs
Navi Mumbai, Maharashtra, India
On-site
Hiring For Technical Support Executive (Day Shift) Location : Thane Salary :20k to 28k In hand JD: 1) Providing Technical Assistance to customers 2) Handled the technical issues with the customers devices to include: computers, routers, modems, printers, basic issues with internet and computers. 3) Troubleshot failures within modules and units to component level 4) Responsible for troubleshooting networking components, hardware, and software 5) Configuring Wireless/Wired Printers in networks and computers To fix a slot of Interview Call Roshni on 7208522062 Email: [HIDDEN TEXT] If profile is not suitable for you please pass on same to your friends & colleagues. Regards Roshni 7208522062
Posted 1 month ago
1.0 - 5.0 years
1 - 4 Lacs
Navi Mumbai, Maharashtra, India
On-site
Hiring For Customer Service Executive (Travel Process) Location : Malad 5 days Working (Rotational Shift) Salary : 26k to 30k In hand Graduate 1 years of experience in Travel Process Industry: Bpo/Call Center Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Excellent communication with fluency in English To fix a slot of Interview Call Roshni @ 7208522062
Posted 2 months ago
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